Contact.

Questions, bug reports and security issues. Choose the channel that fits.

General questions.

Ask about the app, the website or using Jade Desktop with your device.

hello@jadewallet.co

Bugs and ideas.

Report a problem or suggest an improvement in the support email. Never include wallet details.

Report A Problem

Security issues.

Found a vulnerability? Report it privately by email rather than in a public issue.

security@jadewallet.co

Documentation.

Setup, connection methods, system requirements and download verification.

Read The Docs

We will never ask for your recovery phrase, PIN or private keys.